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Investing in your most important asset, your people!
At the core of Performance Solutions International's Successes is that it is hands on with comprehensive and systematic approaches taken to first understand the goals of the business, assess its strengths, and then coordinate solutions that are right for your business and the competitive landscape facing your team.
Co-Active Management Coaching - Invest in your Best and Brightest
In any organization, people make all the difference. To optimize performance and productivity it is essential that team members understand their talents and differences and how to capitalize on those skills.
PSI will help you maximize the value of your people and training investment with the latest technology and the custom solutions for delivering and managing a comprehensive assessment program.
By partnering with our expert technology team, Consulting Psychology Press (CPP), we offer a comprehensive panel of approved and confidential online career assessments that can be taken from the office or home with results delivered via email and face-to face management coaching sessions.
These customized career development assessments include:
- Personality Styles and Organizational Fit
- Leadership Potential and Development
- Communication Skills- Team Development
- Handling Conflict
- Management Coaching
- Entrepreneurship
- Effective Project Management
- Career Exploration
Our face-to-face management coaching is a results-focused approach that relies on the primary building blocks of client strengths, setting realistic improvement goals and working closely with the client. This service has grown dramatically in recent years because it provides a powerful structure to help leaders focus on developing critical competencies, improving corporate out comes and delivering valuable results to the organization.
Developing Strategic and Competitive Innovation
The critical skill in any organization is its ability to create a dynamic future.
Developing Strategic and Competitive Innovation stresses the importance of focusing on the future within the context of running the business in a profitable way now.
This comprehensive program developed by PSI is part of the leadership development process and involves anticipating the future competitive environment, creating uncontested market opportunities leading to disruptive innovation and making the competition irrelevant.
It is a blueprint for building sustainable success, by aligning the critical areas of the corporate mission, values, core competencies, competitive innovation and aggressive marketing plans that deliver profitable market share growth.
The most important elements to the success of the organization include: leaders investing real time in developing sound reasoning and judgment in creating strategic innovation opportunities.
Enhancing Effective Teamwork and Communication
A company wide career development program designed for every associate in the organization. This customized training focuses on teaching each associate the responsibility to commit to making a more meaningful contribution to the team.
Enhancing Effective Teamwork and Communication includes building trust among team members, clarity on critical work, re-teaches effective communication, ethical use of power and authority, increasing accountability and collaboration, while eliminating unproductive conflict situations. The outcome: team members grow confident and competent to commit to quality work. Participants emerge with an enhanced commitment to cooperation and a greater loyalty to the organization.
Professional Sales Training
Teaching the skills needed to be the first to the C-Level decision makers.
The results are an integrated sales and sales management team working together to drive the top line with the best possible business partnerships.
Over the past 15 years Performance Solutions International has been actively involved in developing the Next Generation of needed Sales management and Sales professional skills that keep your team ahead of the competition.
The best companies have the best-trained Sales Managers. That is where we focus your investment first. These front line leaders are responsible for millions of dollars in top line revenue and profits but many times are very successful prior sales representatives promoted without any management skills. Our comprehensive programs focus on what Sales Mangers need; Sales Planning, hiring, motivating, in field coaching, and running a major multi-million dollar franchise within your business.
As Neal Rackham is saying: "The days of the talking brochure are over". Customers do not have the time or the interest to see sales people who talk only about his/her products as a noun (what the product features are) and not as a verb - what the product or service will do for solving a customer problem, and in helping achieve a goal, or satisfying a need.
We develop a comprehensive customer career development program for every level of sales professional you have on your global team. The PSI team are experts in many of the traditional sales training programs such as value added selling and strategic planning-based selling.
Customer-Focus Selling includes:
- Strategic Planning to maximize customer opportunities
- Developing Sales Messages that convey quickly to customers the benefits realized by this partnership
- Enriching the relationship, increasing trust by communications with customer centric questions
- Team strategies that result in selling at the C-level decision makers
- Understanding the psychology and motivations of clients that build long-term partnerships.
Sales Management Development
A world class sales team needs the best sales manager. The sales manager can be the most important single determinant of overall top line sales results in your company, yet studies show very few have been thoroughly trained in this management role.
An investment in building excellent sales managers assures higher, more dependable sales results.
We muscle build the skills of planning, recruiting sales professionals, coaching skills, territory management and C-level selling. Such comprehensive training results in greater predictability of sales results, lower turnover, and a highly committed sales force.
Manager-to-Leader Training
"Leaders are not born but they can be educated."
This career development program is comprehensive training based on research from the Center for Creative Leadership and the time-tested skills used by “situational” managers.
An intensive course developed for all levels of supervisors, managers and senior staff. Taking these front line associates responsible for increasing the value of the organization through the focus on commitment of the teams they lead to the highest levels of success.
Research shows that managers fail because they move from competent contributors to ineffective managers. The reason is lack of training in the new role.
This course builds the critical skills of hiring the best and brightest, productive delegation, setting meaningful goals, increasing accountability and motivation, developing strategies to improve performance and handling conflicts. The course also includes post session one-on-one coaching which provides feedback on the three to five leadership assessments taken during this training: Myers-Briggs for Organizations, FIRO/-B leadership report, Power Base inventory, CPI/-260 Leadership coaching and the Thomas-Kilmann Conflict resolution model. A must for all growing organizations!
Customer Service Training - The Communication Survival Kit
This is an effective way to build a "Superior Customer Service Culture" within your organization. It is a vehicle for establishing a common language for understanding World Class quality in service. It is designed to jump-start the process of improving overall service quality to your customers. You will learn skills that are specific to building a successful customer service organization from the work team level to top management. Communicating with the customer at every level is the key to the success of this program. Develop a company wide Service Strategy today!
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